{//% unless portal.user.is_agent %} Tickets
Welcome
Login Submit a Ticket News {//% endunless %}

Alerting

Note: By default, NAVBLUE Flight Plan is configured so that alerting is disabled. Alerting functionality can be enabled by contacting support@navblue.aero.

 

The Alerting module allows you to get near-instantaneous updates without having to log into a different program. Alerts are generated about changing flight conditions, changing states of flight groupings and the status of flight automation events. Depending on the type of alert message, the message will contain information such as, a captain change, aircraft changes and MEL/CDL assignments.

Alerts are displayed in collapsed form. Unread alerts are shown in bold text. Alerts marked as read are normal text.

Note: If you don't recompute the flight after a change, any subsequent changes will not generate a new alert. For example, if you compute a flight and make a change to the captain, an alert is generated. If you don't recompute the flight and change the captain again, a new alert won't be generated for the new change. This applies to any change that is made multiple times. New alerts are generated for each new MEL/CDL.

 

Table

Description automatically generated

Alert Notification

There are several ways that you can be notified about alerts and unread messages.

The List screen: Unread alerts are indicated in the Flight List by the icon. If all alerts for the flight have been read, the  icon is displayed. Refer to the List screen for more information.

Status bar: The Alerts panel in the status bar displays the status of alerts in the system. The gray icon indicates that all alerts in the system have been read. Unread alerts are marked with a yellow icon , provided that there are less than ten unread alerts in the system. If more than 10 unread alerts accumulate in the system, the Alerts icon will turn red  and pulsate.

Pop-up notification: Pop-up notification is used to let you know that a new alert has been received. You can display the new alert directly from the pop-up, or navigate to the Alerts screen. For more information refer to Pop-Up Alert Notification.

All other pages: The navigation bar will always display the number of unread alerts in parentheses beside the Alerts link. Refer to navigation bar for more information.

From the Alerts screen, alerts can be arranged by alert or by flight. Select your choice using the Arrange By drop-down list.

Alerting for Stations not on the Flight List

You can configure the system to monitor stations that are not associated with a flight on the flight list. If an event matching the alert profile associated with one of the stations associated with a group occurs, then a group alert will be generated.

Refer to FOMS Screen 468 (Group Alert Monitor Program) and Monitoring Group Alerts for details on setting up this functionality.

Arranging Alerts by Alert

When arranged by alert, the headers show the title and date-time for each alert in the Result list. The results are sorted by date-time in descending order.

Graphical user interface, text, application

Description automatically generated

Arranging Alerts by Flight

When arranged by flight, the headers show the key and group icon for each flight. The results will be sorted primarily by ETD and secondarily by flight number.

Graphical user interface, text, application

Description automatically generated

Neither flights without associated alerts nor group alerts will be displayed when arranging results by flight.

Viewing an Alert

Clicking on an alert displays full message. Flight alerts will additionally show a list of flights affected by the alert (sorted primarily by ETD and secondarily by flight number).

Graphical user interface, application

Description automatically generated

Acknowledging Alerts

An alert needs to be expanded in order to be acknowledged. A Mark as Read button is provided for each alert. Clicking it will acknowledge the alert, remove the bold font style from its header and hide the button.

Flight alerts need to be acknowledged for each individual flight. For this purpose, the list of flights affected will include a Mark as Read button for each unacknowledged flight as well as a single Mark All as Read button.

Clicking the Mark as Read button next to a flight will acknowledge the alert for that flight, remove the bold font style from the flight and hide the button. Clicking the Mark All as Read button will acknowledge the alert for all the flights shown in the Flights Affected list (filtered-out flights will not be acknowledged), remove the bold font style from all flights, hide all Mark as Read buttons and hide the Mark All as Read button.

Deleting Alerts

Alerts cannot be manually deleted from the system. Alerts are removed from the Alerts page by the system.

 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.